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Manager Lean Manufacturing, Six Sigma, Blackbelt

In Overleg
New Job Europe

Education:
Université Paris Nord- Paris 13
UNIV, Accountancy - Spéc. Gestion des PME, 1994 - 1995
Katholieke Hogeschool Mechelen
1990 - 1995
KA Pitzemburg
Interests:
Business: New approaches, new technology, reading books, strategic assignments, humour,
Sports: Skiing, running, football, ...
Leisure: Travel, DIY, ...
"Lean Manufacturing" and "Six Sigma", "Blackbelt"
Experience:
Process Improvement Manager/ Lean solutions at Fortis Merchant Bank
September 2008 - Present (7 months)
Leading Lean interventions within the Fortis Merchant Bank environment. But also including
strategic exercises, HR aspects, new lead generation, project screening/scoping, etc...
Process Improvement Officer/ Lean solutions at Fortis
February 2008 - August 2008 (7 months)
Participating in projects based on proven management theories like "Lean Manufacturing" and "Six
Sigma".
Project & Process Manager at Fortis Merchant Banking
June 2007 - 2008 (1 year)
Within Fortis Merchant & Private Banking I am working specifically within the ARC - domain
(Accounting, Reporting & Controlling) on projects and processes.
Lean Expert at ING Insurance
October 2006 - May 2007 (8 months)
In my previous function I was in supporting LEAN as an external dept. but in Oct '06 I made the
switch to "Blackbelt". The job consists of reviewing the way a department works (on organisational
level) then implementing a process optimalization and a new culture of continuous improvement.
This is done by using (mostly) common sense and a set of proven management tools and
techniques.
CRM/CA manager at ING
June 2006 - September 2006 (4 months)
Page 1
Responsible for all Customer Relationship Initiatives at ING Insurance, also manager for CA which
stands for Commercial Applications. My function is non-IT related and is more focussed at
business support and strategy/vision for ING Insurance.
CRM Manager at ING Insurance
January 2003 - May 2006 (3 years 5 months)
2 recommendations available upon request
Business Unit Manager at Systems Advisers Group
January 2000 - December 2002 (3 years)
Responsible for the CRM business unit
Project Manager at Scala
January 1997 - December 1999 (3 years)
Junior Consultant at Ernst & Young
September 1995 - August 1996 (1 year)
My first job! Audit and Accounting activities, based in Antwerp


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